FAQs
Can you explain the price point and structure?
Indigenous knitters of Cowichan sweaters purchase their wool at retail prices, which can cost upwards of $100 per sweater. It can take up to 40 hours to knit a single sweater. Traditionally, knitters have been paid between $120-$200 per sweater by local tourist shops, which translates to $1-3/hr above cost. Knit was created to rectify this undercompensation. Knitters receive the majority of proceeds from each sweater sale ($500). The remaining funds are used to operate the Knit website, staff, and services through the Victoria Native Friendship Centre.
Where does the wool come from?
Currently, knitters buy wool at retail prices due to the absence of local mills, making it cost-prohibitive for farmers to transport wool out of province for processing. Historically, much of the wool for Cowichan sweaters came from sheep on nearby Salt Spring Island or ĆUÁN (čuʔén), known for their distinct natural colorations that contribute to the unique look of Cowichan sweaters.
Are all of the knitters indigenous?
Yes, all of our knitters are Indigenous artisans dedicated to preserving their cultural heritage through their craft.
Do you sell the designs?
No, the designs are proprietary to the knitters. These designs are either passed down through families and teachers or created personally by the knitters.
Can I get a custom order/vest/toque/mittens, etc.?
Not at this time, but custom orders and other Knit items are part of our future plans.
How do I care for a Knit sweater?
For detailed care instructions, please visit our care page.
How long does it take to receive my order?
All sweaters are shipped out of Vancouver Island, BC/ Delivery times can vary depending on your location. Please refer to our shipping policy for more information.
What is your return policy?
Ensuring your perfect fit is our priority. If the sweater you’ve chosen isn’t just right, we’ll gladly exchange it for one that suits you best. Email us at knit.support@vnfc.ca to start your exchange process.
Do the sweaters have a warranty?
Every Knit sweater comes with a lifetime guarantee. We offer free repairs for eligible damages, including fraying, wear due to use, and seam integrity issues. Post-purchase staining and accidental damage are not covered. For more details, see our Returns and Exchanges policy or email knit.support@vnfc.ca to start the repair process.
How can I support Knit beyond purchasing a sweater?
You can support Knit by spreading the word about our mission, following us on social media, and subscribing to our newsletter for updates and special promotions. Knit is an enterprise of the Victoria Native Friendship Centre (VNFC), which is a non-profit Indigenous-led organization located on Southern Vancouver Island, BC. Since 1969, the VNFC has been mandated to encourage and promote the well-being of urban Indigenous people by strengthening individuals, families, and community. The Centre is a vital resource for urban Indigenous people, providing a sense of wellness and belonging. For More Information, please visit vnfc.ca